Writing for the Public / Website
Develop the practical writing skills needed to communicate clearly with a wider audience. This module covers producing short, public-facing texts such as FAQ entries, announcements, and out-of-office or auto-reply messages. You will practice structuring information clearly, choosing an appropriate tone, and writing concisely for readers who are skimming rather than reading closely. Short writing tasks are reviewed and discussed within the group, giving you practical, low-pressure feedback as you build confidence writing for a public audience.