FAQs
You can submit orders and inquiries using the appropriate forms in the BIC process. You can find the relevant links here.
Yes. Cost center managers or appropriately authorized individuals, such as staff in the relevant administrative offices, can receive a service summary.
Upon request, the service overview can be automatically sent via email with each billing cycle. If you would like to use this service, please contact us.
Please submit your print files in PDF format using the order form.
You can find information and guidance on creating print-ready files here. If you have any questions about preparing print files, we’re happy to assist you personally—either by phone or in person at UniPrint.
We process incoming orders as quickly as possible. Delivery times may vary depending on our current order volume, material availability, and the amount of work required.
If you need your printed materials on short notice, please contact us as soon as possible. We’ll be happy to explore your options and coordinate the next steps with you on a case-by-case basis.
You can find an overview of available products here.
If you need a custom product, please contact us in advance. We’ll be happy to explore the available options.
Yes. Printed materials such as envelopes, certificates, or form letters can be personalized with variable data.
For this, we need:
- the fixed base layout as a PDF file and
- the variable data—such as names or addresses—in a structured Excel or CSV spreadsheet.
We’ll handle the preparation and merging of the data.
Print formats are available up to a maximum size of 32 × 73.5 cm. The format can be selected individually; there is no restriction to DIN formats.
Brochures with double-staple binding can be produced in portrait orientation from 7.5 × 12 cm to 25.1 × 33 cm or in landscape orientation up to 30.2 × 23 cm.
Perfect-bound brochures are available in portrait orientation from 10.5 × 13.5 cm to 30 × 32 cm.