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FAQs

You can submit orders and inquiries using the appropriate forms in the BIC process. You can find the relevant links here.

There is no standard price list. Prices may vary due to, among other things, the constantly fluctuating costs of the materials used. If you need pricing information, please feel free to send us a customized request using the inquiry form.

No. Orders and billing are possible only through internal university cost centers or PSP elements. 
By submitting the order form, you confirm that you are authorized to use the specified cost center or PSP element.

All orders are recorded and billed monthly. The invoice amount is charged to the cost center or PSP element specified in the order.

Yes. Cost center managers or appropriately authorized individuals, such as staff in the relevant administrative offices, can receive a service summary.

Upon request, the service overview can be automatically sent via email with each billing cycle. If you would like to use this service, please contact us.

Please submit your print files in PDF format using the order form.

You can find information and guidance on creating print-ready files here. If you have any questions about preparing print files, we’re happy to assist you personally—either by phone or in person at UniPrint.

Yes. We will check your print files for technical accuracy. If any corrections are needed, we will contact you.

Yes. We’d be happy to handle the design of your materials and tailor them to your corporate identity, target audience, and intended use. Design projects require a prior appointment.

We process incoming orders as quickly as possible. Delivery times may vary depending on our current order volume, material availability, and the amount of work required.

If you need your printed materials on short notice, please contact us as soon as possible. We’ll be happy to explore your options and coordinate the next steps with you on a case-by-case basis.

You can find an overview of available products here.

If you need a custom product, please contact us in advance. We’ll be happy to explore the available options.

Envelopes and mailing pouches can generally be printed in solid black. Printability depends on the material, the adhesive, and the placement of the flap.

If you are providing your own materials, please consult with us beforehand.

Yes. Printed materials such as envelopes, certificates, or form letters can be personalized with variable data.

For this, we need:

  • the fixed base layout as a PDF file and
  • the variable data—such as names or addresses—in a structured Excel or CSV spreadsheet.

We’ll handle the preparation and merging of the data.

Print formats are available up to a maximum size of 32 × 73.5 cm. The format can be selected individually; there is no restriction to DIN formats.

Brochures with double-staple binding can be produced in portrait orientation from 7.5 × 12 cm to 25.1 × 33 cm or in landscape orientation up to 30.2 × 23 cm.

Perfect-bound brochures are available in portrait orientation from 10.5 × 13.5 cm to 30 × 32 cm.

Yes. Upon request, we can print a single sample copy on the selected paper that is true to the original.

You can then review the colors and text and only after that give us the final “go-ahead” to produce the rest of the print run.

No. A major advantage of digital printing is that it allows for cost-effective production starting with as few as one copy.

Whether it’s a single business card, a book, or a test flyer: You order only the quantity you actually need.

You can either pick up your printed materials directly from UniPrint or have them delivered to your university campus via the internal mail system.

Exceptions: On the Hölderlin Campus and during exams, on-site pickup is the only option.

You'll find UniPrint in the Hölderlin Main Building, Room H-B-3402, on the level of the main entrance.