Prof. (em.) Dr. Herrad Schmidt

• Documentation of the survey in Lennestadt (May 2010)
• Process-oriented information management. In: Kurbel, K. et al. (eds.): Encyclopedia of Business Information Systems. Online lexicon. Oldenbourg 2008.
• VDI study on supply management. Results of a survey of VDI members. VDI study
• How do I keep my customers? (revised version) In: Hubschneider M.; Sibold, K. (ed.): VRM -Erfolgsfaktor Kundenorientierung. 2nd revised and supplemented edition. Rudolf Haufe Verlag, Munich 2007.
• Book review about: Hindel, B. et al: Basiswissen Software-Projektmanagement. dpunkt, Heidelberg 2006. In: Business Information Systems 49 (2007) 1, p. 70.
• CRM: Focus on the customer - or not (yet)? In: WISU. 35. vol. 3, March 2006. p. 322 - 324.
• How do I keep my customers? In: Hubschneider M.; Sibold, K. (Eds.): CRM - Erfolgsfaktor Kundenorientierung. Rudolf Haufe, Munich 2006, p. 113 - 118.
• Customer Relationship Management. In: WISU. 34 Vol. 12, December 2005, p. 1517 -1524.
• The offer system as a focused measure of customer relationship management. Siegener Beiträge zur Business Information Systems. Work report no. 50, June 2004, 19 p.
• Ways to successful customer relationship management. Siegener Beiträge zur Business Information Systems. Work report no. 43, March 2003, 35 p.
• Book review about: Helmke, Stefan, Uebel, Mathias; Danglmaier, Wilhelm (Eds.): Effective Customer Relationship Management. Instruments - Implementation concepts - Organization. 2nd edition. Gabler Verlag, Wiesbaden 2002 In: Business Information Systems 45 (2003) 4, p. 464.
• A framework for the development of three-tier application systems on a component basis. Siegener Beiträge zur Business Information Systems. Work report no. 38, January 2002, 18 p.
• Book review about: Schmitz, H.: Object-oriented concepts for cost information systems. Business Information Systems Online 1998, http://www.wirtschaftsinformatik.de
• Research project Information processing in small and medium-sized enterprises Siegener Beiträge zur Business Information Systems. Work report no. 26, Sept. 1997, 16 p.
• J.-P. Grisse, H. Schmidt: Business objects in process-oriented application systems. In: Newsletter of the GI Technical Committee 5.2 Information System Architectures. 4th vol., issue 1, Sept 1997, pp. 16-20
• Object-oriented development of reusable building blocks for business application systems. Contributions to Business Information Systems 20, 298 p., Physica-Verlag, Heidelberg, 1997.
• Grauer, Manfred/Schmidt, Herrad: Ansätze zur Modellierung und Bewertung von Leistungsprozessen an einer Universität. In: Appelrath, H.-J./Mayr, H.C. (Eds.): Proceedings of the International Workshop "Unternehmen Hochschule" at the annual conference of the Gesellschaft für Informatik in Klagenfurt, September 1996.
• An application framework for process-oriented application systems. In: Softwaretechnik-Trends, Volume 16, Issue 4, December 1996, pp. 44-49.
• Persistence by Memory-Mapped File I/O. Siegener Beiträge zur Business Information Systems. Work report no. 16, July 1995, 7 p.
• Design and Implementation Strategy for an Application System for Use in Examination Offices of Universities. Siegener Beiträge zur Business Information Systems. Work report no. 14, May 1995, 15 pp.
• Documentation of the workshop "University Administration and Business Information Systems." Inter-University Further Education NRW (ed.) Siegen, 1995
• A class library for business application systems. In: Newsletter of the GI Technical Committee 5.2, 2nd vol., issue 1, August 1995, pp. 43-53.
• Project work with students. In: Die neue Hochschule, Volume 35, Issue 6, December 1994, pp. 10-13.
• Generic implementation of a genetic algorithm with object-oriented programming. In: Softwaretechnik-Trends, Volume 14, Issue 2, August 1994, pp. 24-29.

Lectures by Herrad Schmidt

• SiMi: Siegen SME Conference 2015 on 30.05.2015: "Selection of ERP systems"
• UKUS event of the IHK Siegen on 22.01.2014: "Chefsache Angebotsmanagement"
• APMP Conference 2013 on 17.09.2013: Active design of the quotation process - taking up ideas from the VDI guideline -
• VDI expert forum, Drägerwerk Lübeck on 22.11.2012: Quotation management - concept and implementation
• Efficient quotation management in mechanical and plant engineering, conference at the Maritim Düsseldorf on 02.12.2008: Living quotation management - concepts and their implementation
• Germany - Land of Ideas: CrypTool, Siegen on 22.07.2008: The CrypTool architecture as the core for the development of operational application systems
• VDMA Software Association, Frankfurt a.M. on 15.05.2008: CRM introduction - from strategy to implementation
• VDI Lenne district association, Hagen on 04.03.2008: E-mail management
• VDI Lenne-Bezirksverein, Hagen on 06.03.2007: The benefits of CRM systems in the B2B sector
• VDI Lenne-Bezirksverein, Hagen on 07.03.2006: Offer management as a success factor
• CAS-Software AG on 24.02.2006: The phase leap: From administrative to cognitive CRM system
• VDMA Marketing Committee on 23.11.2005: Relationship optimization between sales and service
• Proposal preparation as a success factor 2nd seminar "Proposal - communication and evaluation" on May 19, 2005: Customer knowledge and customer value
• Altenkirchen Economic Development Agency event on May 11, 2005: Customer Relationship Management - How do I keep my customers?
• Proposal preparation as a success factor 1st seminar "Proposal - process, design and structure" on April 21, 2005: The process of preparing a proposal
• MBI Information Day of the VDMA on May 13, 2005: Customer equals customer? "Success through CRM"
• Fortbildungsakademie Siegen (FAM) on March 28, 2003: e-Business Workshop: Customer loyalty online
• Marketing-Club on February 4, 2003: CRM: The way to successful customer relationships

Presentations by external speakers

• Andreas Grün, sd&m, on 11.01.2008: Project management at sd&m - methods and procedures
• Achim Beckmann, Consulting Solutions Technologies, IDS Scheer AG, Saarbrücken, on 14.12.2007: Integration of application systems in practice
• Dr. Michael Rath, Luther Rechtsanwaltsgesellschaft, on 07.12.2007: IT law
• Frank Weymerich and Christian Treptau, viadee Unternehmensberatung GmbH, on 22.11.2007: Practical example of LBS sales controlling
• André Speulmanns, sd&m, on 19.01.2007: Data Warehouse / Business Intelligence - Basics and sd&m project experiences
• Markus Heck, EDS MID-market Solutions, on 21.12.2006: Use of application systems - Microsoft Business Solutions Dynamics NAV
• Andreas Grün, sd&m, on 08.12.2006: Project management at sd&m - Methodologies and procedures
• Dr. Christophe Campana (C&S) on 04.07.2006: PM in practice and IT-supported PM using the example of Microsoft Project Server
• Norbert Britz, AUBEMA, on 17.05.2006: Globalization - curse or opportunity?
• Peter Cremerius, NetWeaver EAI Consulting, on 10.11.2005: EAI system integration in the SAP environment

• Selection of an ERP system for ISOWA GmbH, Freudenberg
• Selection of an ERP system for Bilsing Automation GmbH, Attendorn
• Market analysis of providers and business models for ERP systems in the cloud for Bilsing Automation GmbH, Attendorn
• PLM audit at Bilsing Automation GmbH, Attendorn
• Workshop on knowledge management at the KRAH Group, Drolshagen
• Concept and evaluation of a citizen survey for the city of Lennestadt and Stadtmarketing e.V.
• Workshop on the topic of offer management at Drägerwerk AG & Co. KGaA, Lübeck
• Collaboration in the "Operative Sales" expert committee of the VDI (Association of German Engineers), Düsseldorf: Drafting of VDI Guideline 4504 Sheet 1: Offer management in the industrial goods business
  Concept and evaluation of a survey of VDI members on offer management
• Organization of the working group of regional IT managers, together with the IT manager of Heinrich Eibach GmbH, Finnentrop
• Organization of a workshop on business process management at IsernHäger GmbH & Co. KG, Isernhagen
• Conducting a workshop on customer relationship management at Werner Freiburg GmbH & Co. KG, Finnentrop
• Design and development of an application system to support the preparation and tracking of quotations at WEWIRA Winterhoff GmbH, Radevormwald
• Requirements specification for a CRM system and pre-selection of systems at Ingenieurbüro F.X. Steininger, Zwiesel
• Potential consulting on the use of the ERP system at AUBEMA Crushing Technology GmbH, Bergneustadt
• Selection and introduction of a CRM system at the EJOT Group, Bad Berleburg
• Redesign of the quotation system from a CRM perspective at WEWIRA Winterhoff GmbH, Radevormwald
• Potential consulting and selection of an ERP system for Bräuer Schweißtechnik GmbH, Kirchhundem
• Evaluation of the use of a document management system at DTB Dachtechnik Briel GmbH & Co. KG, Bad Laasphe
• Conception and recommendation for the introduction of a CityCard in Lennestadt
• Integration of two IT systems at Gräbener Pressensysteme, Netphen
• Introduction of a BDE system at Nickel GmbH, Sinn
• Conception for a company cooperation at Alfred Thun GmbH, Ennepetal
• Design and development of an IT system for annual sales planning for a complex article and customer structure for the Loh Group, Haiger

Final theses in cooperation with companies:

• "Concepts for mobile device management" at Vossloh AG in Werdohl
• "Management of business processes in the area of human resources and their IT support through workflow-capable, interactive forms", at the Friedhelm Loh Group, Haiger
• "The implementation of IT security management within the framework of ITIL service processes" at the GEDIA Automotive Group, Attendorn
• "Building a knowledge base for the introduction of a product configurator" at Drehmo GmbH, Wenden
• "Data mining in project management consulting" at Campana & Schott Realisierungsmanagement GmbH, Frankfurt
• "Advanced planning systems for capacity planning at a contract manufacturer" at AUBEMA Crushing Technology GmbH, Bergneustadt
• "The integration of the ERP with the Manufacturing Execution System in a medium-sized company in the automotive supply industry", company unnamed
• Diploma thesis on business process optimization at BEULCO-Armaturen, Attendorn
• "Re-engineering the use of a project management system" at Kirchhoff, Attendorn
• "A process model for the introduction of a CRM system" at the EJOT Group, Bad Laasphe
• "Design of an IT Governance Cockpit for IT Service Management (ITSM) based on ITIL" at Campana & Schott Group, Frankfurt
• "Derivation of an ITIL-based service business area for medium-sized companies", at Campana & Schott Group, Frankfurt
• "Improving the information supply of the quality management process in assembly through data mining" in cooperation with the BMW Group, Dingolfing
• "Supporting customer-related business processes with a CRM system" in collaboration with Grossmann Leuchten GmbH & Co. KG, Ense
• "Use of rule engines in the content-based forwarding of messages in service-oriented architectures" in collaboration with syngenio AG, Bonn
• "Supplier evaluation" in collaboration with Muhr und Bender KG, Attendorn
• "Interoperability of Integration Platforms in a Service-Oriented Architecture" in collaboration with SAP SI AG, Ratingen
• "A comparison of the technologies .NET and J2EE for the realization of the migration target web application" in cooperation with Meyer Werft GmbH, Papenburg
• "CRM in the customer service area" in cooperation with Gräbener Pressensysteme GmbH & Co. KG, Netphen
• "Customer Relationship Management measures for medium-sized companies in the metal industry" in cooperation with Alfred Thun GmbH & Co. KG, Ennepetal

Student project work in companies:

• "Development of application software to manage and control the internal process of order and project processing" at DATASEC information factory GmbH, Siegen
• "System change of change management on the basis of ITIL at Ströer Media AG, Cologne
• "Creation of an authorization and role concept" at Egon Großhaus GmbH & Co. KG, Lennestadt
• "Recruiting via Socal Media" at Comma Soft AG, Bonn
• "Creation of a training concept for SAP BO Analysis" at Loh Services GmbH & Co. KG, Haiger
• "Implementation of brew planning for a brewery based on SAP" at G.I.B Gesellschaft für Information und Bildung mbH, Siegen
• "Optimization of the use of a document management system" at Peter Internationale Spedition GmbH, Siegen
• "Development of a WPF application for the administration of customers and construction projects" at Entsorgungsbetrieb der Stadt Siegen
• "Development of a web application for an ePaper dashboard" at Copas Deutschland GmbH, Betzdorf
• "Determination of process analogies in relation to the APQP methodology in various departments" at the EJOT Group, Bad Berleburg
• "Development of a key figure system for IT controlling" at Heinrich Eibach GmbH, Finnentrop
• "Development of application software to control and monitor the internal order and project management process" at Datasec GmbH, Siegen
• "Requirements specification for the introduction of CRM" at the EJOT Group, Bad Berleburg
• "Development of a tool to support the PPS department" at Eisenbau Krämer mbH, Kreuztal
• "Development of a component for directory monitoring with a plug-in system for the integration of individual activities" at ONTIV GbR, Siegen
• "Development of an interface from cProjects to SAP/R3 for the ISE Group, Bergneustadt
• "Internal communication with MS Outlook and MX-Contact" at Spedition Heuel, Drolshagen
• "Optimization of the quotation creation process" at Krückemeyer GmbH & Co. KG, Wilnsdorf
• "Development of a customer database, customer evaluation using scoring, analysis and optimization of customer contacts" at eks Ralph Engel, Wenden-Hillmicke
• "Customer loyalty measures for print shops" at Druckhaus Kay, Kreuztal
• "Automation of quotation preparation" at Albert Zimmermann & Söhne GmbH & Co. KG, Lennestadt