Website - Support and Consulting

Various consulting and support services are available to provide content-related and technical assistance with the maintenance and optimization of your websites. The goal of this service is to provide editors with expert guidance on all matters related to working with the central content management system. The support services combine various formats—ranging from one-on-one consultations to quick self-help resources—to ensure the smooth operation of the university’s websites.

Open Consultation Hours:

Regular Drupal consultation hours are available for last-minute questions that arise during day-to-day editorial work. This open format facilitates direct discussion of current issues and provides quick technical assistance. Information on upcoming events can be found on the official website of the University of Siegen.

Central Self-Help Resources:

A manual (Wiki) with guidelines for content and design is available for self-guided learning. In addition, various training courses help editorial team members deepen their knowledge of the system and use it confidently.

Technical Support:

A bug reporting system is available for malfunctions or technical issues. In addition, the project’s designated contacts can be reached directly to efficiently resolve technical concerns and receive prompt support.