English for Administrative Staff - Module 6
Negotiation & Problem Solving
Strengthen your ability to reach agreements and resolve conflicts at work. This module focuses on collaborative communication across departments, managing office politics, and handling complaints. You'll practice persuasive and diplomatic language for proposing solutions, agreeing or disagreeing tactfully, and negotiating compromises. Through realistic role-plays and scenarios, you'll gain practical experience in resolving issues, building cooperation, and maintaining positive working relationships in English.
Time: May 21st - June 18th; 9h00-10h00 on Thursday
Course format: digital via Webex and Moodle
Instructor: Melanie Ryan, M.A.
Enrollment: english@spz.uni-siegen.de
Do you have any questions? Feel free to contact us:
Language Center in the Student Service Center (Building F-S)
Sandstraße 16-18
57072 Siegen
English Department at the Language Center of the University of Siegen
Sarah Leek (Subject Coordination English )
Room: F-S 302
Phone: +49 271 / 740 3014
english@spz.uni-siegen.de
Melanie Ryan (Teacher for special tasks English)
Room: F-S 302
Phone: +49 271 / 740 5365
english@spz.uni-siegen.de
Visit us on the 3rd floor, we will be happy to advise you.