Employees learn to communicate clearly, confidently and safely in difficult situations. They feel safe in their working environment and know what behavior they can use to de-escalate a conversation or encounter.
Training content
Security structures at the University of Siegen
Legal bases, role awareness
Setting boundaries effectively
De-escalating communication - practical examples (individual areas of conflict in your department)
Everything at a glance
Form of offer Presence
Languages offered German
Subject area De-escalating conversations, safety structures, setting boundaries