English for Administrative Staff - Module 1
Emails & Phone Calls
Communicate clearly and confidently in everyday workplace interactions. This module focuses on writing professional emails and handling phone or video calls effectively—including scheduling, following up on progress, and negotiating deadlines. You will practice structuring clear messages, choosing the appropriate level of formality, and using polite, natural phrases for requests, follow-ups, and clarifications. Through realistic tasks, you will develop the language skills and strategies needed for smooth communication at work.
Dates: October 15–November 19; 9:00 a.m.–10:00 a.m. on Thursdays
Course format: online via Zoom and Moodle
Instructor: Melanie Ryan, M.A.
Do you have any questions? Feel free to contact us:
Language Center in the Student Services Center (Building F-S)
Sandstraße 16–18
57072 Siegen
English Section at the Language Center of the University of Siegen
Sarah Leek (English Program Coordinator)
Room: F-S 302
Phone: +49 271 / 740 3014
english@spz.uni-siegen.de
Melanie Ryan (Special-Assignment English Teacher)
Room: F-S 302
Phone: +49 271 / 740 5365
english@spz.uni-siegen.de
Come visit us on the 3rd floor—we’d be happy to help you.
