Emails & Phone Calls
Communicate clearly and confidently in everyday workplace interactions. This module focuses on writing professional emails and handling phone or video calls effectively—including scheduling, following up on progress, and negotiating deadlines. You will practice structuring clear messages, choosing the appropriate level of formality, and using polite, natural phrases for requests, follow-ups, and clarifications. Through realistic tasks, you will develop the language skills and strategies needed for smooth communication at work.
