The professorship's research pursues a socio-technical perspective on information systems. Digital technologies are not viewed in isolation, but are always examined and shaped in interaction with organizational structures, work practices and institutional framework conditions. A central focus is on the question of how digital technologies are actually used, adapted and further developed in everyday organizational life. Information systems often only develop their impact over longer periods of time when they are appropriated by users, integrated into existing work practices and gradually developed into stable organizational infrastructures. These processes of appropriation and infrastructural embedding of digital systems form an important subject of our research.

Another focus is on the effects of artificial intelligence on organizational collaboration. Among other things, we investigate how AI-supported applications and increasingly agentic systems enable, change or challenge new forms of cooperation between people and digital systems. Methodologically, our research combines qualitative-empirical studies in real organizational contexts with the design and prototypical development of new digital systems. The aim is both to contribute to the scientific understanding of digital transformation and to provide impulses for the design of future information systems in organizations.